Help Center
Product Information
What kind of products do you offer?
We offer a variety of high-quality dog toys and premium dog accessories that are sure to delight your furry friend.
Are your products safe for dogs?
Absolutely! Your dog's safety is our top priority, so we use only the highest-quality materials.
How do I know which size toy to choose for my dog?
All of our toys are designed more for small to medium dogs. But large dogs are welcome too!
Shipping
How long does shipping take?
3-5 business days. Shipping time will depend on your region.
Do you ship internationally?
Yes, shipping fee is dependent on your region.
Order Returns
What is your return policy?
We want you to be completely satisfied with your purchase! Visit https://pawty.com/pages/returnsandrefunds to learn more.
Promotions
Do you offer any discounts or promotions?
Yes, we love spoiling our customers with regular promotions and discounts! Sign up for our email newsletter to stay up-to-date on the latest offers and deals.
We hope this helps, and don't hesitate to reach out if you have any other questions!
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 6 - 12 business days from the time your package arrives back to us for a refund to be issued.
